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My Dell Recognizes Touchpad As A Compatible Mouse
Hey guys... I am new to this community. I was using HP laptop for like, 4 years. But I wanted to change to Dell as everyone says it's better & faster. Anyways, now, my touchpad works great, " tapping and moving the pointer" but there isn't any touchpad features. Like "Zooming, Scrolling, etc." As I was using 'em all the time in my last HP device. I really want to have them on this Dell too.
So in my last pc. Every time, when I format it " the HP one" it was giving all the drivers & updates right after finishing formatting directly from Windows Update. On this dell, it gave me drivers for Bluetooth, Graphic card, etc. But didn't give me "Synaptics touchpad driver"
When I entered device manager, my touchpad recognized as " PS/2 Compatible Mouse " instead of "PS/2 touchpad" As I think it should be like that, so guys, please if you know any solutions for this, type 'em bellow.
Thanks so much.
DELL-Jennifer K
1.2K Posts
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October 19th, 2015 11:00
Good day,
Thank you for writing to Dell Community Forum!
Given in this situation installing the Dell Touchpad application should fix the issue. This is the link for the Dell Support site, submit the service tag of the system after which enter the operating system info and install the touchpad Driver.
If there are any other queries do reply to this post with the model and operating system information installed on this system.
Awaiting your reply.
Regards,
Themoonlight
5 Posts
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October 20th, 2015 09:00
Hey, thanks for replying but.. I can't find the touchpad driver in any of the categories
What I did was entering the link that you've given me, entered my service tag, entered downloads and drivers, but did not find any driver for my touchpad :( any other ideas? :(
Btw my dell is inspiron 15 5558
DELL-Jennifer K
1.2K Posts
0
October 21st, 2015 01:00
Hi,
I would ask you to use this link after which select the relevant operating system and install the driver listed under mouse,keyboard and input devices.
If there are any other queries do send a private message along with the service tag and operating system information.
Hoping this helps.
Regards,