Mouse pointer disappears!

aris4003:

What Operating System are you currently using with your Inspiron 7000 system? Approximately how recently did you first begin to experience this problem and do you remember making any hardware or software changes to your configuration directly previous to this first occurring? You may want to try downloading and installing the latest video driver available for your system from the Dell File Library. Just go to our website at the following address:



Insert your system's service tag in the text box labeled "System Service Tag" and click the "Go" button. You will be given a list of files and drivers specific to your system.

If this doesn't help, try installing the latest touchpad driver. If you have installed an external mouse on your system and its related software, uninstall this software and then reinstall the touchpad driver.

Look guys, Dell has a problem with the video upgrade files for the D800.  Admit it.  Fix it.

Mine does the SAME EXACT THING everybody elses' is doing AFTER the EEPROM flash upgrade for the video board.

Mouse disappears behind an invisible band.  I spent 1/2 hour on the phone with the tech support folks yesterday.  My box 'blue screened' when I closed the lid and turned it over to read  the service tag then opened it back up.  The screen problem went away for the rest of the call.  This morning, ITS BACK.

I've followed all the instructions.  Its' still busted, and at this point, I'm going to try a downgrade of the video BIOS and see if I can at least get this box running right again.

Steve

Looks Like I'm going to reply to myself!!

Dell has posted a BRAND NEW A04 version of the video BIOS..!!

Amazing, eh?

BR66755.exe  Release date 9/17/2003

BR66755.exe

Hey

I have a Dell Inspiron 8500 with Nvidia geforce4 4200go.v.6.14.10.4487,A05 drivers.

I have the exact same problem.

But i dont think the new firmware will solve it, it didnt for me =(

i just hope DELL has some good solution to this, or has my computer got corrupt ???

I posted a answer on google groups so we are not alone.

Pls help us on this, i mean we are many people having the exact same problem.

I mean isnt firmware bug fixes  ? or does it creates bugs ??

Cheers !

Robert

Ok, found the solution.

For the nvidia 4200 go card the latest driver is br65893.  This cured my problem!

Good luck.

tetz

I have found that if you disable "nvcpl" in the startup---(run *msconfig*) the problem goes away.  NVCPL must be a driver for the video....not sure what problems I will have with it disabled.  Will keep you updated. 

Hope this helps lead us the way to resolving this issue.

Hey and thx for your letter

im using this new driver and its still problems for me =(

Cheers !

Robert

I also have this invisible band running horizontally in the middle of my screen. Everytime my mouse passes though it the cursor would disspear within the invisible band.  

I have an Inspiron 8500, Windows XP Pro, and using the default drivers on the cd that was provided.

I also just recieved this notebook yesterday.

1 cure i found was when the resolution is changed and the screen blinks, it will solve the problem. however when it is restarted it will reapear.

Im currently d/ling the latest driver and hopefully it will fix itself.

Dear woofermew,

Try this!

Click start, run, type MSCONFIG, hit ok...

Click the startup tab on your right.

Look for the NVCPL.

Uncheck that!

Click apply, close, then hit yes to restart your computer.

---------

You might wonder what is NVCPL is for.

It is an additional feature of your video card.

Enabling it in startup is optional.

---------

Hope that solves your problem!

Master Richard

cheers mate for the advice.

however that new driver i downloaded has fix'ed the problem thanks

Message Edited by woofermew on 09-28-2003 03:34 PM

I just posted a new thread on this issue before finding this thread. I bought an Inspiron in December 03 and still have the same problem with the mouse pointer (that goes under an invisible line) in January 04.

Really, is Dell gonna provide a fix for this issue? It bothers me a lot...

Have you installed the latest bios A05 for the motherboard. and the latest video driver.

thats basically all i did and looked around the driver settings and it fix'ed itself.