Unsolved
This post is more than 5 years old
17 Posts
0
8497
Mouse and keyboard frozen!
I have an Inspiron 9300 Laptop with Windows XP. My mouse and keyboard are frozen and nothing I do seems to help. Must be something wrond with my driver's or registry. I thought about doing a system restore, but don't know how to do that without using keyboard or mouse. Is there a way of getting my computer back to factory settings. The mouse is working before my computer boots into windows. Should I reinstall Windows XP. Is there a special repair CD to use to get my computer working. If you could give me some ideas and related atricles to fix my problem. Thanks.
QR_Missing_link
72 Posts
0
May 26th, 2008 03:00
yeah give a repiar a go, just boot from the cd
boot pc up hit f12 then select to boot for cd drive and then select repair
BUT!! i suggest u open the case and see how hot your heat sink is and if its dusty and if the cpu fan is cooling the heat sink well
cap2587
17 Posts
0
May 26th, 2008 13:00
QR_Missing_link
72 Posts
0
May 26th, 2008 21:00
QR_Missing_link
72 Posts
0
May 26th, 2008 23:00
ok maybe we are getting to far ahead of ourselves, so we boot into windows everything looks sweet but u have no activity on the keyboard and mouse. but when pre-booting u can get into the bios and boot menu. tried another keyboard and mouse??? if they work and if ur pc is still under warranty give dell a call and tell them hey this is not working but i have tried another keyboard and mouse and they work, and they should send u a replacement.