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I cannot log into my new DELL LAPTOP just bought.
I recently bought a DelI Inspirion 15 and it started up with all this data that need to be logged before I can use it . It suggested to load windows 10 which I thought would be helpful but now after it completed . I cannot log in and done recall entering a password for the log in. I hope you can help I only received the Laptop yesterday via couriers and did not have the chance to use it . Dell support line is only available Monday to Friday .
DELL-Todd S
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February 22nd, 2016 14:00
Hi,
Normally when you first boot up one of those systems and it finished the configuration / customization of Windows 10 it asks you to log in with your Microsoft Account. This is normally an email account that has been registered with Microsoft. (Mine is a gmail account so it doesn't need to be a Microsoft or Live email account). Hopefully this will help you remember what you set up as your account information.
If you are having problems you can reset your Microsoft Windows 10 password.
If this doesn't help please right click on my Dell Todd username and send me a private message with the Dell Service Tag of your Inspiron 15. Please keep all troubleshooting discussions here on this public thread so that others can see what is discussed, if they have the same issues.
Thank you,
Todd