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Dell Latitude Laptop Keyboard Not Working
I've just acquired an old Dell Latitude C510/C610, however the keyboard doesn't work!
All the keys bleep when you press them - but that's it!
Any help gratefully received.
DELL-Senthil S
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October 20th, 2012 20:00
Hi nknott,
To check if there is an issue with the keyboard please run the 32-bit hardware diagnostics to check the hardware is working as designed. Please follow the steps below.
Turn the computer off >restart the computer
As the computer boots, press when the Dell Splash Screen appears
When the Boot menu appears, highlight the Boot to Utility Partition option, or the Diagnostics option and then press to start the 32-bit Dell Diagnostics.
Press the key to highlight Test System Press to continue to 32-bit Diagnostics.
Run the custom test on keyboard and check if there is any error listed. You can also refer the link below to run the diagnostics.
http://dell.to/mLUUiF
In case the above the steps are not working and the keyboard is not responding, then you may have to replace the keyboard.
Please do reply for further assistance.
nknott
2 Posts
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October 21st, 2012 07:00
I can only press F12 if I have a USB Keyboard plugged in.
The only 2 options I have on F12 are Internal HDD or CD/DVD/CD-RW drive ?!?!?!
DELL-Senthil S
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October 23rd, 2012 02:00
Hi nknott,
This looks like the keyboard is failed in your laptop. I would suggest you to replace the keyboard.
DELL-Royan S
3.8K Posts
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May 23rd, 2013 09:00
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