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Dell inspiron 15 5000 screen is black
I have a problem on my dell laptop with screen. When I connect hdmi cable i see my desktop and everything is fine,when I disconect cable,screen is black. I didn't use my lal top maybe a month at all,and it was connected with my tv on hdmi cable,I leave it like that,amd I remember that i messed up some settings about that,but I don't remember what I change,since that dipley doesnt work by itself,only when it is connected on other display,like tv or external monitor. I can't go to bios,can't install new windows,can't do resset or system restore,I turn it off when I install windows. Can somebody help solve this problem. I try some settings,but it doesn't work,and I don't know what to do it is totally black screen.
robert p
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December 20th, 2017 03:00
Hi Nenadnesa81,
Thanks for posting.
Apologies that your system is not working as expected.
Have you tried a systems diagnostics test? Please perform the diagnostics by pressing F12 at startup or by running Dell Support Assist. Make a note of any error messages encountered and post back so the experts here can assist.