Start a Conversation

Unsolved

This post is more than 5 years old

Closed

S

20 Posts

26817

April 12th, 2004 01:00

Buring smell from keyboard D800

I'm having a eletrical burning smell coming from my keyboard on my D800.  I system is still running fine but I'm just nervous that it is going to get worse or crash.  Have any other users had this issue.

The smell is coming from under around the F9 key.

 

 

20 Posts

April 12th, 2004 01:00

I just downloaded i8kfangui and my HD temp was 55c and CPU was 42c.

Not sure if that is high or not.

21 Posts

April 12th, 2004 03:00

55C for the hard drive is extreamly high. I suspect that may be the buring smell. I would contact Dell Support to confirm your concern.

21 Posts

April 13th, 2004 13:00

55C is too high for a hard drive, period. When the HD is hotter then the CPU we have a problem. My D600 does not have this problem. Like I said, contact Dell.

67 Posts

April 13th, 2004 13:00

Those temps are not high at all for a D800.

67 Posts

April 13th, 2004 14:00



@scott_122 wrote:
55C is too high for a hard drive, period. When the HD is hotter then the CPU we have a problem. My D600 does not have this problem. Like I said, contact Dell.


No it isn't.  Do you have evidence to back up your claim?  Mine runs at or around 55 all the time.  And so do lots of others.

3.2K Posts

April 13th, 2004 14:00



@scott_122 wrote:
55C for the hard drive is extreamly high. I suspect that may be the buring smell. I would contact Dell Support to confirm your concern.


I agree except IF the HDD and CPU temps are reversed. Then both are OK. 1 way to check this is to start your fans, using I8Kfan, and see if the CPU temp drops the fastest. If it does then yes that HDD temp is WAY to high. If the HDD temp starts to drop then the readings are reversed. It happens, i8Kfan was made for the older models, i8000 series and works find on most of the C series. But there might be a issue with the D series.

In any event you should contact Dell and have it looked at.

3.2K Posts

April 13th, 2004 14:00



@Famous wrote:


@scott_122 wrote:
55C is too high for a hard drive, period. When the HD is hotter then the CPU we have a problem. My D600 does not have this problem. Like I said, contact Dell.


No it isn't.  Do you have evidence to back up your claim?  Mine runs at or around 55 all the time.  And so do lots of others.


You are saying that 55c is not to high for a HDD???? I don't think so. So if your's runs at that temp you have a problem also.

20 Posts

April 13th, 2004 19:00

I did run the fans and the CPU dropped very fast.
Looks like I will be having Dell have a look at it.
I thought that the HDD was under the palm rest and that this was the reason for the heat there. The smell is just from around the F9 key.

Still having an electrical smell from a PC cannot be good news. I just wanted to see if this was a problem with others so that I have more info when I start the support with Dell (we know how fun this can be at times).

Thanks for all that posted.

-

21 Posts

April 13th, 2004 23:00

Yes I'm saying 55C is too high. I've been building computers for over 10 years, and I have to tell you, no HD should run at 55C. At that temp, you are simply not going to get the life out of the drive you should be getting. I personally would never want my data to be stored on a 55C drive because its long term health is in question. The only evidence I need is common sense. If the temps are reverced, and your in the 40's its far better, but your still over 100 degrees. These temps should be reserved for lab testing.

Message Edited by scott_122 on 04-13-2004 06:23 PM

67 Posts

April 14th, 2004 11:00



@scott_122 wrote:
Yes I'm saying 55C is too high. I've been building computers for over 10 years, and I have to tell you, no HD should run at 55C. At that temp, you are simply not going to get the life out of the drive you should be getting. I personally would never want my data to be stored on a 55C drive because its long term health is in question. The only evidence I need is common sense. If the temps are reverced, and your in the 40's its far better, but your still over 100 degrees. These temps should be reserved for lab testing.

Message Edited by scott_122 on 04-13-2004 06:23 PM



Well, I've been an engineer for 20 years and building computers for 20 years (so that means that I know twice as much as you, right?).  One thing I've learned is that opinions don't mean anything in cases like this.  You have to look at data.  I'm assuming that Dell's engineers have looked at the data, because here is their conclusion (posted by a Dell representative):

All,

As promised, I contacted our engineering department and submitted the issue concerning the Hard Drives seeming to run outside of heat specifications.

I have just gotten word from our Engineering department that after thorough and extensive testing and experimentation, the issue has been clarified.

The cited operating temperature rage (5° C to 55° C) is for temperatures external to the drive and not for the internal temperatures that you all have been recording.

Again, our engineering department has thoroughly tested this issue and is confident that the drive is indeed running within specifications.

This was posted by DELL-Corey in the following thread:

http://forums.us.dell.com/supportforums/board/message?board.id=latit_harddrive&message.id=5491&view=by_date_ascending&page=5

In that thread, you can see many people who have posted with hard drive temperatures in this range.  That is why I'm saying that the temperature is normal for the laptop in question.  If this were terribly bad for the hard drives, I'm sure we would be hearing of frequent hard drive failures (which we have not).

What do you have to say now, Mr. Expert? 

8 Posts

April 14th, 2004 12:00

I think a little group hug is in order here

3.2K Posts

April 14th, 2004 12:00

I agree with that. ;-)

67 Posts

April 14th, 2004 13:00

Just to clarify, I'm not angry or anything; I just enjoy a good debate. 

I just do not agree with people's advice when they say that there definitely is a problem and they should call Dell, when the issue has already been discussed and Dell say that it is not a problem (hopefully based on real testing and data).

21 Posts

April 14th, 2004 22:00

No group hug needed. It really doesn't matter to me. I'm sure the Dell folks know more about it then me. I don't have an R&D department at my home, so I do not thourghly test a HD @55C. I would add a fan over the drive if it was running hot. I don't have a clue what my D600 HD runs at but honesly I don't care, because its company provided. I don't think it runs at 55C because it doesn't feel warm to the touch.

Cheers

Scott :)

20 Posts

April 15th, 2004 00:00

http://www.diefer.de/i8kfan/index.html

Just go to the site above and install the little app. It will tell you the temp.
No Events found!

Top