Bluetooth not working on Dell Inspiron 15 3521

Hi mfbcool,

We regret the inconvenience caused, please follow the below mentioned steps to fix the issue.

1. Please update the BIOS on the computer using the link below




http://dell.to/1bvsQfr

2. Connect the Ac Adapter before updating the BIOS and do not use the system until it restarts after the update. Also uninstall the wireless/Bluetooth driver from the programs and features. Follow the steps below.

3. Start > in search box type in program and features > select the wireless/Bluetooth driver > right click on it and click uninstall.
Once the driver is uninstalled, use the link below to install the wireless/ Bluetooth driver using the link below.



http://dell.to/1dFtXxL

4. Type in the Service tag, Under Drivers and downloads select the Operating system and install the Wireless Drivers from Network option.
5. Once completed please restart the computer and

6. Launch Settings Charm and select Change PC settings
7. Under PC Settings, select Devices.
8. Click Add a device to search for the Bluetooth devices

9. Click your Bluetooth device to add.

Please check the image below:

In order to find the display Bluetooth devices you can Go to Start Screen, the Bluetooth devices that you have connected in the past and pinned to Start Screen will be listed as tiles

Let us know if this helps.

My computer is discoverable .everything's in order except it won't allow a device to connect so it can't receive files.also "send by Bluetooth to" option in context menu no longer appears.  Allow a device to connect option is greyed out. I downloaded the drivers but when I tried to uninstall the old driver it didn't show up in programs and features when I searched. Its driving me nuts. Am running windows 8.1 dell inspirion 3521.help!

My computer is discoverable .everything's in order except it won't allow a device to connect so it can't receive files.also "send by Bluetooth to" option in context menu no longer appears.  Allow a device to connect option is greyed out. I downloaded the drivers but when I tried to uninstall the old driver it didn't show up in programs and features when I searched. Its driving me nuts. Am running windows 8.1 dell inspirion 3521.help!

If I go to device manager however, there is an option to uninstall dell wireless 1705 Bluetooth under the bluetooth option

If I go to device manager however, there is an option to uninstall dell wireless 1705 Bluetooth under the bluetooth option, what do I do man? Sure taking your sweet time with that first question aren't you