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47 Posts

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January 13th, 2023 17:00

InsightIQ upgrade to 4.20

I've been trying to upgrade InsightIQ to ver 4.20.

I used the script to do an in-place upgrade. 

The installer *seems* to have succeeded, but after the upgrade, InsightIQ no longer listens on port 443.  I cannot access the webUI.

Restarting the service doesn't help.  I even restarted the VM, but that doesn't help either.  SSH access to the VM itself is fine.  Selinux is in permissive mode, and stopping firewalld doesn't change anything (didn't think it would, but tried anyway).

Any pointers/tips would be appreciated

 

Moderator

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7K Posts

January 17th, 2023 07:00

Hello CrashCart,

Here is a link to a kb that maybe of assistance. https://dell.to/3GPWSBa

1 Rookie

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47 Posts

January 23rd, 2023 09:00

That article makes sense - thank you for that.

I ended up exporting the db, and did a "fresh install" using the ovf file.  I figured this would provide not only the latest InsightIQ, but also whatever OS and security updates that are compatible as well

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