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September 30th, 2018 16:00

Restored my Inspiron 15 n5050 and unable to get wifi working

Please help anyone I've been at this for days now... I restored my comp i figured out what driver i needed and installed it for the wireless to work and its not working. Ive tried to install dell assist but it wont install for me to use it either...

4 Operator

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20.1K Posts

September 30th, 2018 16:00

What operating system? That model cannot run Windows 10 since there are no windows 10 drivers available--especially the crucial chipset drivers. If you did install win 10, do a clean install of the previous OS--win 7--and use it that way until you can replace the computer. 

4 Operator

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5.6K Posts

October 1st, 2018 06:00


@Jay Walker wrote:

I'm not the most comp savvy guy but i'm definitely willing to listen to anything that can help. Ive installed the two recommended drivers but for some reason theyre not installed?


I never use Dell's Support Assistant.

You should have installed Intel's HM57/HM67 Express Chipset Family Driver

September 30th, 2018 18:00

I'm using windows 7 not windows 10

September 30th, 2018 19:00

Ok i got the assist thing to help and it told me i needed two drivers. I installed both as recommended and they still didnt activate my wifi and whats stranger is that when i goto the assist thing again and detect what drivers i need it still says those same two which i just installed as they told me to...

drivers.JPGnetwork.JPG

September 30th, 2018 19:00

I'm not the most comp savvy guy but i'm definitely willing to listen to anything that can help. Ive installed the two recommended drivers but for some reason theyre not installed?

4 Operator

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5.6K Posts

September 30th, 2018 19:00

My definition of restored is different from yours it seems.

 

It appears you did a clean installation of Windows 7.

Install the chipset drivers then all the other drivers after that.

October 1st, 2018 13:00

Ty everyone for the input and patience. I got the right drivers but i had to run them as admin in order for it to actually install and that did the trick. 

4 Operator

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5.6K Posts

October 1st, 2018 15:00


@Jay Walker wrote:

Ty everyone for the input and patience. I got the right drivers but i had to run them as admin in order for it to actually install and that did the trick. 


That's odd.

I am always administrator on my own PCs, so I have not had to run them as admin.

 

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