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June 23rd, 2024 15:52

Laptop Keyboard

My Inspiron 15 3000 series laptop keyboard not working but external keyboard does. I tried removing battery and booting normally but it didn't work problem still persists.

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June 23rd, 2024 16:51

Replace the keyboard (or the keyboard-palmrest assembly on most newer systems).  If you need a part reference, post the full model number - Inspiron 3593, 3501, etc.  That will appear on the boot screen (F2 a few timest at powerup to access).

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