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April 14th, 2022 19:00

Inspiron 15R 5521, Bluetooth drivers are not getting installed

Hi,

I am using a 10 year old out of warranty Inspiron 15R 5521. I have upgraded to Win 10 recently and I am unable to use Bluetooth. Hence I went to Dell's official website and identified/detected/picked a few Bluetooth network drivers applicable to my model. But none of them are getting installed and facing the below installation errors/issues. Please help to suggest and resolve my problem

Dell Wireless 1704 Bluetooth Driver

Happyprince_0-1649988666403.png

Happyprince_1-1649988778676.png

Happyprince_2-1649988831883.png

 

Dell Wireless 1703/1705/1901 Wi-Fi and Bluetooth Driver

Happyprince_3-1649988863509.png

Happyprince_4-1649988961793.png

 

[04/15/22 07:10:01] Update Package Execution Started
[04/15/22 07:10:01] Original command line: "C:\Users\DELL\Downloads\Network_Driver_N80VN_WN32_10.0.0.0_A00.EXE"
[04/15/22 07:10:01] DUP Framework EXE Version: 3.3.1.70
[04/15/22 07:10:01] DUP Release: N80VNA00
[04/15/22 07:10:01] Intializing framework...
[04/15/22 07:10:02] logo.png
[04/15/22 07:10:04] User Command: attended
[04/15/22 07:10:04] DUP Capabilities Value: 35651583 (0x21FFFFF)
[04/15/22 07:10:04] DUP Vendor Software Version: 10.0.0.0
[04/15/22 07:10:04] Local System/Model Compatible with this Package? Yes
[04/15/22 07:10:05] Local System OS Version: 10.0.0.0
[04/15/22 07:10:05] OS Compatible with this Package? Yes
[04/15/22 07:10:05] Local System OS Language: EN
[04/15/22 07:10:05] Language Compatible with this Package? Yes
[04/15/22 07:10:05] Extraction-miniunz path: C:\PROGRA~3\dell\drivers\NETWOR~1.0_A\miniunz.exe
[04/15/22 07:10:05] Extraction-arguments: -x C:\Users\DELL\DOWNLO~1\NETWOR~2.EXE -o -d C:\PROGRA~3\dell\drivers\NETWOR~1.0_A
[04/15/22 07:10:06] Extraction-GetExitCode: 0
[04/15/22 07:10:06] Identified Behavior : attended
[04/15/22 07:10:06] Temporary payload log file name: C:\ProgramData\dell\drivers\Network_Driver_N80VN_WN32_10.0.0.0_A00\DUP4244.tmp
[04/15/22 07:10:06] Translated Command Line : Setup_MUP.exe /LOG"C:\ProgramData\dell\drivers\Network_Driver_N80VN_WN32_10.0.0.0_A00\DUP4244.tmp"
[04/15/22 07:10:06] Path : C:\ProgramData\dell\drivers\Network_Driver_N80VN_WN32_10.0.0.0_A00
[04/15/22 07:10:06] Identified Behavior : attended
[04/15/22 07:10:47] Append Vendor Software Log: C:\ProgramData\dell\drivers\Network_Driver_N80VN_WN32_10.0.0.0_A00\DUP4244.tmp
[04/15/22 07:10:47]
--- Start of Vendor Software Log ---
[04/15/22 07:10:47] ASCII payload log file detected.
[04/15/22 07:10:47] [2022-4-15 07:10:06] Setup start up.
[2022-4-15 07:10:06] CommandLine is:[/LOG"C:\ProgramData\dell\drivers\Network_Driver_N80VN_WN32_10.0.0.0_A00\DUP4244.tmp"]

[04/15/22 07:10:47]
--- End of Vendor Software Log ---

[04/15/22 07:10:47] Vendor Software Return Code: 7
[04/15/22 07:10:47] logo.png
[04/15/22 07:10:47] Name of Exit Code: ERROR
[04/15/22 07:10:47] Exit Code set to: 1 (0x1)
[04/15/22 07:10:47] Result: FAILURE
[04/15/22 07:11:00] Name of Exit Code: ERROR
[04/15/22 07:11:00] Execution terminated at date-time 04/15/22 07:11:00
[04/15/22 07:11:00] ######

਍਍[04/15/22 07:16:45] Update Package Execution Started
[04/15/22 07:16:45] Original command line: "C:\Users\DELL\Downloads\Network_Driver_N80VN_WN32_10.0.0.0_A00.EXE"
[04/15/22 07:16:45] DUP Framework EXE Version: 3.3.1.70
[04/15/22 07:16:45] DUP Release: N80VNA00
[04/15/22 07:16:45] Intializing framework...
[04/15/22 07:16:46] logo.png
[04/15/22 07:16:49] User Command: attended
[04/15/22 07:16:49] DUP Capabilities Value: 35651583 (0x21FFFFF)
[04/15/22 07:16:49] DUP Vendor Software Version: 10.0.0.0
[04/15/22 07:16:49] Local System/Model Compatible with this Package? Yes
[04/15/22 07:16:49] Local System OS Version: 10.0.0.0
[04/15/22 07:16:49] OS Compatible with this Package? Yes
[04/15/22 07:16:49] Local System OS Language: EN
[04/15/22 07:16:49] Language Compatible with this Package? Yes
[04/15/22 07:16:49] Extraction-miniunz path: C:\PROGRA~3\dell\drivers\NETWOR~1.0_A\miniunz.exe
[04/15/22 07:16:49] Extraction-arguments: -x C:\Users\DELL\DOWNLO~1\NETWOR~2.EXE -o -d C:\PROGRA~3\dell\drivers\NETWOR~1.0_A
[04/15/22 07:16:50] Extraction-GetExitCode: 0
[04/15/22 07:16:50] Identified Behavior : attended
[04/15/22 07:16:50] Temporary payload log file name: C:\ProgramData\dell\drivers\Network_Driver_N80VN_WN32_10.0.0.0_A00\DUPABEA.tmp
[04/15/22 07:16:50] Translated Command Line : Setup_MUP.exe /LOG"C:\ProgramData\dell\drivers\Network_Driver_N80VN_WN32_10.0.0.0_A00\DUPABEA.tmp"
[04/15/22 07:16:50] Path : C:\ProgramData\dell\drivers\Network_Driver_N80VN_WN32_10.0.0.0_A00
[04/15/22 07:16:50] Identified Behavior : attended
[04/15/22 07:17:33] Append Vendor Software Log: C:\ProgramData\dell\drivers\Network_Driver_N80VN_WN32_10.0.0.0_A00\DUPABEA.tmp
[04/15/22 07:17:33]
--- Start of Vendor Software Log ---
[04/15/22 07:17:33] ASCII payload log file detected.
[04/15/22 07:17:33] [2022-4-15 07:16:51] Setup start up.
[2022-4-15 07:16:51] CommandLine is:[/LOG"C:\ProgramData\dell\drivers\Network_Driver_N80VN_WN32_10.0.0.0_A00\DUPABEA.tmp"]

[04/15/22 07:17:33]
--- End of Vendor Software Log ---

[04/15/22 07:17:33] Vendor Software Return Code: 7
[04/15/22 07:17:33] logo.png
[04/15/22 07:17:33] Name of Exit Code: ERROR
[04/15/22 07:17:33] Exit Code set to: 1 (0x1)
[04/15/22 07:17:33] Result: FAILURE
[04/15/22 07:17:36] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Network_Driver_N80VN_WN32_10.0.0.0_A00.txt
[04/15/22 07:22:44] Name of Exit Code: ERROR
[04/15/22 07:22:44] Execution terminated at date-time 04/15/22 07:22:44
[04/15/22 07:22:44] ######
਍਍[04/15/22 07:23:28] Update Package Execution Started
[04/15/22 07:23:28] Original command line: "C:\Users\DELL\Downloads\Network_Driver_N80VN_WN32_10.0.0.0_A00.EXE"
[04/15/22 07:23:28] DUP Framework EXE Version: 3.3.1.70
[04/15/22 07:23:28] DUP Release: N80VNA00
[04/15/22 07:23:28] Intializing framework...
[04/15/22 07:23:28] logo.png
[04/15/22 07:23:33] User Command: attended
[04/15/22 07:23:33] DUP Capabilities Value: 35651583 (0x21FFFFF)
[04/15/22 07:23:33] DUP Vendor Software Version: 10.0.0.0
[04/15/22 07:23:33] Local System/Model Compatible with this Package? Yes
[04/15/22 07:23:33] Local System OS Version: 10.0.0.0
[04/15/22 07:23:33] OS Compatible with this Package? Yes
[04/15/22 07:23:33] Local System OS Language: EN
[04/15/22 07:23:33] Language Compatible with this Package? Yes
[04/15/22 07:23:33] Extraction-miniunz path: C:\PROGRA~3\dell\drivers\NETWOR~1.0_A\miniunz.exe
[04/15/22 07:23:33] Extraction-arguments: -x C:\Users\DELL\DOWNLO~1\NETWOR~2.EXE -o -d C:\PROGRA~3\dell\drivers\NETWOR~1.0_A
[04/15/22 07:23:34] Extraction-GetExitCode: 0
[04/15/22 07:23:34] Identified Behavior : attended
[04/15/22 07:23:34] Temporary payload log file name: C:\ProgramData\dell\drivers\Network_Driver_N80VN_WN32_10.0.0.0_A00\DUPD4B3.tmp
[04/15/22 07:23:34] Translated Command Line : Setup_MUP.exe /LOG"C:\ProgramData\dell\drivers\Network_Driver_N80VN_WN32_10.0.0.0_A00\DUPD4B3.tmp"
[04/15/22 07:23:34] Path : C:\ProgramData\dell\drivers\Network_Driver_N80VN_WN32_10.0.0.0_A00
[04/15/22 07:23:34] Identified Behavior : attended
[04/15/22 07:24:13] Append Vendor Software Log: C:\ProgramData\dell\drivers\Network_Driver_N80VN_WN32_10.0.0.0_A00\DUPD4B3.tmp
[04/15/22 07:24:13]
--- Start of Vendor Software Log ---
[04/15/22 07:24:13] ASCII payload log file detected.
[04/15/22 07:24:13] [2022-4-15 07:23:34] Setup start up.
[2022-4-15 07:23:34] CommandLine is:[/LOG"C:\ProgramData\dell\drivers\Network_Driver_N80VN_WN32_10.0.0.0_A00\DUPD4B3.tmp"]
[04/15/22 07:24:13]
--- End of Vendor Software Log ---

[04/15/22 07:24:13] Vendor Software Return Code: 7
[04/15/22 07:24:13] logo.png
[04/15/22 07:24:13] Name of Exit Code: ERROR
[04/15/22 07:24:13] Exit Code set to: 1 (0x1)
[04/15/22 07:24:13] Result: FAILURE
[04/15/22 07:24:24] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Network_Driver_N80VN_WN32_10.0.0.0_A00.txt
[04/15/22 07:40:13] Name of Exit Code: ERROR
[04/15/22 07:40:13] Execution terminated at date-time 04/15/22 07:40:13
[04/15/22 07:40:13] ######
਍਍[04/15/22 07:44:06] Update Package Execution Started
[04/15/22 07:44:06] Original command line: "C:\Users\DELL\Downloads\Network_Driver_N80VN_WN32_10.0.0.0_A00.EXE"
[04/15/22 07:44:06] DUP Framework EXE Version: 3.3.1.70
[04/15/22 07:44:06] DUP Release: N80VNA00
[04/15/22 07:44:06] Intializing framework...
[04/15/22 07:44:06] logo.png
[04/15/22 07:44:34] User Command: attended
[04/15/22 07:44:34] DUP Capabilities Value: 35651583 (0x21FFFFF)
[04/15/22 07:44:34] DUP Vendor Software Version: 10.0.0.0
[04/15/22 07:44:34] Local System/Model Compatible with this Package? Yes
[04/15/22 07:44:34] Local System OS Version: 10.0.0.0
[04/15/22 07:44:34] OS Compatible with this Package? Yes
[04/15/22 07:44:34] Local System OS Language: EN
[04/15/22 07:44:34] Language Compatible with this Package? Yes
[04/15/22 07:44:34] Extraction-miniunz path: C:\PROGRA~3\dell\drivers\NETWOR~1.0_A\miniunz.exe
[04/15/22 07:44:34] Extraction-arguments: -x C:\Users\DELL\DOWNLO~1\NETWOR~2.EXE -o -d C:\PROGRA~3\dell\drivers\NETWOR~1.0_A
[04/15/22 07:44:35] Extraction-GetExitCode: 0
[04/15/22 07:44:35] Identified Behavior : attended
[04/15/22 07:44:35] Temporary payload log file name: C:\ProgramData\dell\drivers\Network_Driver_N80VN_WN32_10.0.0.0_A00\DUP149E.tmp
[04/15/22 07:44:35] Translated Command Line : Setup_MUP.exe /LOG"C:\ProgramData\dell\drivers\Network_Driver_N80VN_WN32_10.0.0.0_A00\DUP149E.tmp"
[04/15/22 07:44:35] Path : C:\ProgramData\dell\drivers\Network_Driver_N80VN_WN32_10.0.0.0_A00
[04/15/22 07:44:35] Identified Behavior : attended
[04/15/22 07:45:14] Append Vendor Software Log: C:\ProgramData\dell\drivers\Network_Driver_N80VN_WN32_10.0.0.0_A00\DUP149E.tmp
[04/15/22 07:45:14]
--- Start of Vendor Software Log ---
[04/15/22 07:45:14] ASCII payload log file detected.
[04/15/22 07:45:14] [2022-4-15 07:44:36] Setup start up.
[2022-4-15 07:44:36] CommandLine is:[/LOG"C:\ProgramData\dell\drivers\Network_Driver_N80VN_WN32_10.0.0.0_A00\DUP149E.tmp"]
[04/15/22 07:45:14]
--- End of Vendor Software Log ---

[04/15/22 07:45:14] Vendor Software Return Code: 7
[04/15/22 07:45:14] logo.png
[04/15/22 07:45:14] Name of Exit Code: ERROR
[04/15/22 07:45:14] Exit Code set to: 1 (0x1)
[04/15/22 07:45:14] Result: FAILURE
[04/15/22 07:46:40] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Network_Driver_N80VN_WN32_10.0.0.0_A00.txt

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