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July 27th, 2024 11:24

Dell G15 5515 Black Screen

Hello guys

My laptop, Dell G15 5515, I turned it off and it had a 5% charge, and now I see a charging alert, I think bios. I connected it to charge and the screen went black. I can hear the fan and see the keyboard light up. Please is there a solution to this problem?

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24.5K Posts

July 27th, 2024 11:36

Unplug the system, remove the base cover and disconnect the battery from the mainboard.  Hold the power button for 30 sec.  Reassemble and see if the system will then POST correctly.

1 Rookie

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July 27th, 2024 12:41

@ejn63​ Thanks bro, i wil try it

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