Dell 7567 MaxxAudio doesn't detect headphones.

Your system appears to be stuck. The fact the popup does not show up is a problem because that means the system has noticed a change in the configuration.

You might try booting with the headset plugged in to see if it makes a difference but you may have to reinstall or uninstall and then reinstall the Realtek driver.  If it has a repair option, you might try that.

If you can't tell, only one of your attachments shows up.  The second one does not seem to be linked to a .png file.

It's already on, the problem is not that the popup doesn't 'pop-up' anymore, it's the fact that I cannot choose another output device (I think Windows or Waves doesn't know that I'm using headphones)

And I don't use a headset, I use a pair of headphones + internal mic.

Just for the record, it was working fine a week ago with this very same headphone. I've tried different hearphones and ear-buds but none work, so the fault is of Windows or Waves.

I've already reinstall it multiple times. I've not tried booting the machine with the headphone plugged in though. I'll update with more infomation this evening. Thank you

I am having the same problem with my Dell 5570. Anyone can Help please. the quality of the Audio output is **bleep** without MaxxAudio recognizing it as a headphone.

Hello, I have the same issue with my 7567.

Waves MaxxAudio no longer shows a popup or detects any device inserted in the audio jack. However when a audio device is plugged in and the system is started/restarted, the device is still not recognized however sounds are played through it.

I'd like to point out that there hasn't been an update since September 2018 for Realtek Sound Drivers.

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@Kyrinyelwrote:

P.S. - once restarted with the audio device plugged in and having it working, if i pull it out and put it back in, it would stop working again.

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I am running the same driver you show.

Can you confirm you show the Waves icon in the hidden icons on the Taskbar and can start the MaxxAudio UI...

When the UI is open, can you go to the Advanced options and verify the allow popup is selected?

If the above is not the case, can you start Waves from the App listing on the Start Menu?

When I have problems, I will do a full reinstall.  This means downloading the driver you want to use.  Then go offline and uninstall the Realtek audio drivers and check the box to uninstall all drivers.  You should end up with an HD audio driver.  If you get another Realtek driver, there is still one left so uninstall again.

When you get where you want, reinstall the downloaded driver while still offline.

If you can't get an option to install a downloaded driver, does it give the option to uninstall or repair?

I am running the latest version of Win 10 and can plug and unplug a headset with normal operations.

P.S. - once restarted with the audio device plugged in and having it working, if i pull it out and put it back in, it would stop working again.

Yes, i can confirm Waves icon in the hidden icons on the taskbar. I start the interface from there.

Advanced Options > Pop up enabled.

Still nothing. I will follow your re-installation steps and give feedback.

open maxxaudio pro go to advance  select show me the pop up it will defiantly work.

Also check the Task Manager and Startup tab.  The Waves needs to be enabled and in several situations like yours, it was not.

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