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1459
15 3000 3511 Problems
I am so frustrated I bought a new 15 3000 3511 at the end of November 2021 & within 3 weeks the right side hinge broke resulting in bezel & screen damage.
Went through the support option which took 2+ weeks to find out I was going to get a replacement laptop.
New laptop arrived middle of January & now after using for about three weeks I have a solid horizontal green line about 2/3rds up the screen with the lower 2/3rds filled with numerous green horizontal lines.
At this point I would send this junk model laptop back & get a refund if it was possible!
Looks like the support option again which is painful to say the least.
DELL-Chris M
Community Manager
Community Manager
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55.1K Posts
0
April 2nd, 2022 05:00
Update = After verifying ownership and completing troubleshooting, a DELL-Cares agent setup service.
nyc10036
4 Operator
4 Operator
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5.6K Posts
0
February 16th, 2022 11:00
On the bright side a horizontal green line is easier to "prove" when dealing with tech support.