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137536
Inspiron One 2330, Windows 10 2004, integrated webcam issue
I have an issue since upgrading to Windows 10 2004 my Inspiron 2330 no longer detects the webcam. I've searched for hours looking for a driver or software package for this but to no avail. The device does not show up in device manager all the time but I was able to uninstall and allow Windows to search for it but it does not reinstall. When using an application to access the webcam the USB camera shows up but not the integrated camera. Anyone possibly have access to repository of drivers or can provide some insight on this would be appreciated? There are no drivers listed for the webcam for this device on support.dell.com and the driver utility did not find any either.
Dell-Brad L
Community Manager
Community Manager
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2.4K Posts
0
April 3rd, 2023 12:00
Helpful video for troubleshooting webcams:
fireberd
9 Legend
9 Legend
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33.3K Posts
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August 3rd, 2020 03:00
Reinstall the Intel motherboard chipset drivers and see if that helps.
Unfortunately Microsoft continues to drop support for older hardware in later releases of Win 10. The cam may be a victim of loss of support.
Mary G
4 Operator
4 Operator
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20.1K Posts
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August 3rd, 2020 06:00
Here is a workaround for webcam problems--
https://www.dell.com/support/article/en-us/sln85507/using-troubleshooting-and-resolving-driver-issues-on-your-dell-webcam?lang=en
speedstep
9 Legend
9 Legend
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47K Posts
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October 14th, 2020 06:00
https://www.dell.com/support/home/en-us/product-support/product/inspiron-one-23-2330-aio/drivers
https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=225mk&oscode=wt64a&productcode=inspiron-one-23-2330-aio
https://dl.dell.com/FOLDER01681282M/1/2330_Chipset_Driver_225MK_WN_9.4.0.1026_A00.EXE
https://dl.dell.com/app/DellWebcamSW.exe
https://dl.dell.com/FOLDER06540330M/1/Intel-Graphics-User-Interface-Application_N0GND_WIN64_1.100.2765.0_A08.EXE
https://dl.dell.com/FOLDER01674837M/3/AHCI_Intel_W814_A00_SETUP-KK7KD_ZPE.exe
https://dl.dell.com/FOLDER03136282M/1/2330_Audio_Driver_0H2TG_WN32_6.0.1.7544_A00.EXE
https://dl.dell.com/FOLDER01681196M/2/2330_Chipset_Driver_N8K81_WN_9.5.13.1706_A00.EXE
StradivariusIT
1 Message
0
January 3rd, 2021 15:00
Try updating to latest BIOS----after Flashing, the camera should work fine. I've used this several times.
https://www.dell.com/support/kbdoc/en-us/000124211/dell-bios-updates
CharliePro
1 Message
0
May 6th, 2021 12:00
After tearing my hair out with some Optiplex systems where the cam would sometimes work and sometimes not, I found a posting that said to uninstall Skype. That fixed it!