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April 10th, 2024 19:39

Why am I still getting driver / firmware updates when using custom imaging from Dell's factory?

Dell’s dynamic imaging solutions use dynamic driver injection. This means the image is hardware agnostic and Driver Packs are injected during the factory imaging process. The Driver packs are built on a monthly cadence.

As issues arise, or features are added, new drivers & firmware are frequently posted online at Support | Dell US & made available via Dell Command | Update or SupportAssist.

This is the lifecycle of PC updates & why new PC's will have updates as soon as they connect to the internet.

Related Article:

Need help or ready to send your image to Dell for new orders? Contact the Image Assist helpdesk

Want Dell to build your image? Dell provides fee-based Image Management Services.  Use the appropriate link below to contact one of our regional IMS teams for more information.

Join us each week for our live imaging webinar > www.dell.com/imaging-webinar

Image Assist - List of helpful links & articles

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