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October 30th, 2020 10:00

Prepare Capture Failed

I know a picture is worth a thousand words.  This is basically a clean VL 20H2 install with the latest Imageassist installed.  I can't wait to find out what I did wrong.

Thank you,

Ernest Williams

 

 

 

wrong.png

52 Posts

October 30th, 2020 10:00

Hello Ernest, The quickest way to resolve your issue is to contact out help desk.  You can call them at 866-340-0541 or email US_OSImaging@dell.com . Please be ready to share log files which can be found at c:\windows\panther\dtri\logs   and c:\windows\system32\sysprep (setupact.log and setuperr.log)

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