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August 17th, 2023 00:49

Image Assist Failure with message "Failed to Restore #applywimindex WindowsPartition"

I have been using a USB drive for several months now to image PCs at my work. Mainly Optiplex 5050. 2 Days ago my image assist tool worked fine. Currently using it to type this message. Yesterday it failed with the above message and now will while running restore it might only get to 3:44 before exiting back to the start screen with 2 command prompts running. There was a backup USB drive that had the Dell IAX on it, and I have connected to a network drive to to source my .wim with the same results. I have re-formatted the drive with both NTFS and FAT-32 and again, same results. 
Dell Image Assist v. 11.0.6.5 and now 11.0.7

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306 Posts

December 6th, 2023 22:00

@SneS-Bowl - So sorry for the super delayed response; I just realized my community emails aren't flowing.. IT is workin' in that!

Generally, when we see this, the WIM file has become corrupted. If this issue is still occurring, capture the logs when the error occurs by pressing Fn+F7. Send the .zip file to your regional Image Assist helpdesk team.

Thanks,

Tyler

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