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August 30th, 2023 17:44

Command Update on Virtual Machine

Building out a new image in Hyper-V.  I typically install Command Update on the image, and have a first login script to run it.  It would seem the latest version of DCU doesn't allow install on VM's citing it isn't a Dell machine.  First time I've had the issue.  Not necessarily looking for help, just flagging the problem.

August 30th, 2023 21:07

I typically don't install DCU within the OS before imaging. I place the installation file in a hidden folder in the root of C drive, then when I'm capturing the image in Hyper-V with Image Assist, I configure DCU to be installed with an "Additional Synchronous Command" using the following line:

cmd /c "C:\DeploySetup\Dell-Command-Update.EXE" /s

You might try this alternative.

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September 1st, 2023 06:45

Can confirm this is an issue with the lastest version of DCU (v. 5.0.0.)
I deploy DCU with SCCM - and always test my package - on a virtual machine in VMWare..

No longer possible as the latest version states "This installation can be installed only on a Dell System"
I have tried various switches to suppress this "error" - yet to no avail.
If anyone has a trick up their sleeve - I'm listening

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311 Posts

December 6th, 2023 22:06

Hey folks. - So sorry for the super delayed response; I just realized my community emails aren't flowing.. IT is workin' in that!

My workaround has been to go back to the 4.9 version, which does install in a VM!

Dell Command | Update 4.9

Thanks,

Tyler

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December 22nd, 2023 03:28

I got this to work. I used a few tools to get this working. 

1) I extracted the installer to a folder on my desktop.

2) I executed the installer and used process explorer to figure out where the msi file was getting extracted to.

3) I used ORCA to edit the MSI file and remove the Custom Action called CheckDellSystem.

Once removed, I could install Dell Command Update on my reference image. 

(edited)

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July 3rd, 2024 20:08

@joe12345932​ To make it a little easier.

  1. Extract to a folder
  2. Open Elevated cmd and navigate to the extracted folder
  3. then use [EXE-NAME] /PASSTHROUGH /X /B"[EXTRACTION PATH]" to extract the msi to anywhere you want it. Don't worry about the uninstall prompt it doesn't do anything. 
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