Unsolved
This post is more than 5 years old
62 Posts
0
288
Incorrect SID
Hi All,
I just performed a Solutions Enabler, Resource Pack upgrade on a Win 2k SP4 box. I am now having an issue where I cannot dismount drives using the symntctl umount -drive .
It gives me the error: ERROR: The storage devices may not be connected or operational.NOTE: To work offline, set the environment variable SYMCLI_OFFLINE to 1.
When I check the symapi.log, it shows: EMC:SYMNTCTL iFindandOpenGate Failed to open pooled Gatekeeper for SID (000184502765): The specified array id is not known
My issue is that the drive I am trying to dismount is on SID 1234 as an example, not the one specified in the error, so the error is correct. Where is this SID information being pulled from and can I change it?
Thanks in advance!!!
I just performed a Solutions Enabler, Resource Pack upgrade on a Win 2k SP4 box. I am now having an issue where I cannot dismount drives using the symntctl umount -drive .
It gives me the error: ERROR: The storage devices may not be connected or operational.NOTE: To work offline, set the environment variable SYMCLI_OFFLINE to 1.
When I check the symapi.log, it shows: EMC:SYMNTCTL iFindandOpenGate Failed to open pooled Gatekeeper for SID (000184502765): The specified array id is not known
My issue is that the drive I am trying to dismount is on SID 1234 as an example, not the one specified in the error, so the error is correct. Where is this SID information being pulled from and can I change it?
Thanks in advance!!!
Darrell-uVlTI
62 Posts
0
October 8th, 2007 09:00
I ran symcfg remove -sid symm_ID > where symm_ID was the old SID.
Everything is working fine now.
Thanks!!