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January 2nd, 2013 02:00

EMC Data Science DVD issue

I have bought the EMC Data Science Associate (ILT) DVD from amazon. The course runs smooth but I am not able to launch the pdf files from the dvd.

Whenever I try to launch the pdf from the resources section of the DVD it opens a blank new tab on my chrome browser.

If I try to manually copy the pdf files then it gives me some error. I was able to download the exercise folder.

Is there a way you can mail me the readable pdf files to my email id.

Regards,

Brijesh

2 Intern

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633 Posts

January 2nd, 2013 06:00

Hi Meetbrij,

Currently, the VILT does not support Chrome, as stated in the technical requirements for the course. You should try using another browser to open the PDF documents, such as Internet Explorer 6.0 or higher.

Best,

Kate Hutchinson

1 Message

February 10th, 2013 17:00

Hi Kate, I have the same issue with the Data Science DVD issue. I use Internet Explorer 9 to run the VILT and cannot launch any pdf from the DVD. If I use IE or adobe reader to open the pdf files directly from DVD, they both report the files are corrupted. I have tried some other pdf repair tools but none of them work. Could some one help me or email the correct files to me?

4 Posts

February 10th, 2013 19:00

As per Kate's instruction I tried launching the DVD using IE9 and it worked perfect for me.

I had some other issues that I was facing with chrome and even those issues got resolved.

At the same time I was able to launch the pdf files. Opening the pdf files opens the view download popup window.with the open and save option. Opening the pdf launches it in acrobat reader. Is your popup blocker on?

2 Intern

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633 Posts

February 13th, 2013 06:00

Stuart, can you please send a screenshot of the issues you're having to EdServices@emc.com, with a description of the problem? I will also forward along your message to the VILT delivery team and see if I can find some answers for you.

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