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24685

May 7th, 2009 10:00

MD3000 with error codes and corruption of files.

Howdy all.
Got the following errors happening.

(this only effects slot 0)
Event type: 4011
Description: Volume not on preferred path due to AVT/RDAC failover
Component location: RAID Controller Module in slot 0

both : Component type: Enclosure Component (EMM, GBIC/SFP, Power Supply, or Fan)

Date/Time: 24/04/09 07:38:28
Event type: 1707
Description: Degraded wide port becomes failed
Component location: Enclosure 0, Slot 1

Date/Time: 24/04/09 07:38:22
Event type: 1706
Description: Optimal wide port becomes degraded
Component location: Enclosure 0, Slot 0

Both slots have the same errors around the same time.

Due to the enclosure not rebooting (as far as I know) does this
mean that one of the cables are loose?

I also saw this in the storage array profile:

CUMULATIVE ERROR COUNTS

RAID Controller Module 0
Baseline time set: 8/05/09 02:12:26
Sample period (hh:mm:ss): -01:-56:-39
RAID Controller Module detected errors: 0
Physical Disk detected errors: 4
Timeout errors: 0
Total I/O count: 1929485

RAID Controller Module 1
Baseline time set: 8/05/09 02:12:26
Sample period (hh:mm:ss): 00:00:00
RAID Controller Module detected errors: 0
Physical Disk detected errors: 3
Timeout errors: 0
Total I/O count: 3950015

Due to only having 2 hdds installed and seeing corruption (found.000 dir with .chk files in it) (Raid 0), Could this be a hdd issue?
Cheers

342 Posts

May 7th, 2009 12:00

You'll need to contact support to diagnose the exact problem. In the lab here I've seen lose cables cause the first problem, or a cable that was disconnected and reconnected.

If that error was just one time, then probably just a cable disconnect.

Check with support on the second issue.

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