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Where is the support for Dell KVM model MPU4032????
Not sure which forum to post this under, so I am trying enterprise support.
We have owned this KVM for about 2 years and the unit did not come with a Dell "service tag" like all the other dell equipment we have purchased over the year. Dell basically took a KVM from Vertiv and had it private labeled for Dell.
Either way I am unable to find updates and/or call for support since the phone and support asks for service tag or express service tag. VERY FRUSTRATING......
The serial # on the unit appears to be from Vertiv since is 10 digit long.
Dell sales rep is no use as I have tried that route......
Why isn't a DELL KVM model # MPU4032 listed anywhere on dell's website???
Any insight would be greatly appreciated.
LarryO
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July 1st, 2022 08:00
Avocent Switches for Dell Software Downloads (vertiv.com)
I had to hunt as well