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September 28th, 2006 02:00

The URL in Forum Watch Email is invalid

When someone subscribes to a thread or is part of a thread, they get a "watch" email that sends a message to their personal email account when someone else responds. That link has the format

http://softwaresupport.emc.com/support/forum/dmSupportForum.asp?redirectURL=http://forums.emc.com/forums%2Fthread.jspa%3FforumID=24%26threadID=42340

But if you look at the email closely, you may notice it has a period at the end of the message right after the link. When I check my mail directly on my provider, the link works OK, but when I pull that email down locally in plain text that period becomes part of the link and I have to strip it off or I get an error from the forums when I click on it.

Can we get rid of the period at the end of the watch URL? I can live with it, but it probably affects others as well?

19 Posts

September 28th, 2006 11:00

I got rid of the period at the end of the watch URL. Please keep a close watch and thank you for reporting this issue.

14.3K Posts

September 28th, 2006 03:00

Can you explain "pull that email down locally"?

If you check the email sent and do copy shortcut/link you will get it without dot. It sounds as process which happens to your email after is doing something wrong so that's where I would focus my research.

124 Posts

September 28th, 2006 12:00

Cesar,

Thank you! that fixed the problem perfectly.

I can now link directly to the thread without any issues.
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