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481

February 21st, 2007 07:00

Process for transferring points

What is the process for transferring your account (and points) when you change employment from one partner to another?

Do you have your new employer create an account first? I know in past posts you directed people to this url, but I don't think it exists anymore.

http://softwaresupport.emc.com/support/comments/dmWebComment.asp

And do you need to request that your previous employer keep the account open (before the transfer) so it doesn't get deleted?


thanks,

447 Posts

March 5th, 2007 09:00

Hi Fabian,

I've made the switch for you. let me know if you have issues.

Thanks,
Erich

447 Posts

February 21st, 2007 08:00

Hi Fabian,

once you've made the transition and registered with your new Powerlink user, let us know by sending an email to forums-support@emc.com. We can then make the switch, and associate your new Powerlink ID to the previously existing Forum ID.

Thanks,
Erich

70 Posts

March 5th, 2007 05:00

Hi Erich,

Is there somewhere I should escalate my request to transfer my Id? I've sent a couple of emails to forums-support@emc.com, but it seems like a black hole.

152 Posts

March 5th, 2007 06:00

when I merged my account, I just opened a case with support thru Site feedback. Not sure if it was right approach or not, but the accounts were merged in a day :)

124 Posts

March 7th, 2007 05:00

Thanks Erich, everything is good.
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