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October 20th, 2004 10:00

Forum Posting Standards

If I search the support forum for the answer to my problem and find a thread that has information along the lines I'm looking for and I wish to continue in that thought line should I reply to that thread or post a new thread and reference the old one?

I've found that replying to a thread that already has a helpful answer mark doesn't receive the response that a new thread does. Whats the standard?

Thanks,
Erin

476 Posts

October 20th, 2004 10:00

Hi Erin
I think, there is no any standard - rather some disposition of forum's participants for more active answering to threads with bonus points "in the game".
Of course, if you ask new question the better way is to start new thread instead of asking it in already existing thread without bonus points available. In other hand, if you want to continue discussion of interesting topic, you can do this in more appropriate place - in existing thread.
What about my personal preference - if I see intersting discussion I'll participate in it without any time or bonus points limit. Of course, I also like answer first on new and easy questions ;-).

217 Posts

October 20th, 2004 10:00

It would be best to start your own thread. That way you can award points to the people that helped you.

82 Posts

October 20th, 2004 10:00

I was trying to think of this in terms of other users searching for information. It just seems like it'd be more helpful if all information on the same subject matter was in the same thread.

I do understand the point motivation however, its almost like a video game, always go for the maximum score!! (c:

476 Posts

October 20th, 2004 11:00

It seems to me that theoretically these two approaches - bonus points and concentration of all information related to same subject matter - could be combined. The only two things required to make this possible are:
- cancel limit for bonuses (one "right" and two "helpful" answers per thread) within thread
- give right for awarding postings with bonus points not only for thread initiator but also for any thread participant.

I understand that these my ideas could be impossible from technical point of view (limitations of forums supporting software)...

136 Posts

October 22nd, 2004 05:00

My only contributionis to say that if there is a long or old thread already, and it does not annswer your question directly, start a new one for your question. If your question is added to the end of an existing long thread I get bored reading the context and have less time to look at the post.
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