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October 29th, 2022 10:00

The problem is that S3 protocol not functioning correctly & Bucket doesn’t reachable in S3

The problem is that S3 protocol not functioning correctly & Bucket doesn’t reachable in S3 Browser

We have a ECS-Gen3(EX300) with OS setup 3.7.0.1 .The summary of what I have done  that finally I confronted the problem is as follows:

Firstly I created logical structure of ECS provisioning, the order includes creating Storage Pool, VDC, Replication Group, Name Space and configure a user as an Object User, and creating Bucket. (Fig. 1)

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Second, I Register a new Account in S3 Browser from Object Client(win srvr 2019), with the following specifications:

 
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 At last, the issue “Access Denied” appeared in S3 browser and the result is the same as GeoDrive.

Please guide me how to solve the problem.

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Moderator

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8.6K Posts

October 31st, 2022 06:00

Hi,

Thanks for your question.  Try some of these articles to see if they help. https://www.dell.com/support/kbdoc/en-us/000053659/ecs-geodrive-error-during-multipart-upload-ecs-2001-access-denied-forbidden-403 and https://www.dell.com/support/kbdoc/en-us/000041649 You may want to call phone support so they can go through everything with you.

  Let us know if you have any additional questions.

November 1st, 2022 10:00

Hi Dear,
Thanks for your reply.
I have read both of articles but is not solved the problem, please say me "Is it mandatory to make configuration related to IAM setting ? " and any other solution that is helpful in this position. thank's a lot

Moderator

 • 

8.6K Posts

November 1st, 2022 11:00

Try configuring it. https://dell.to/3WxmSIO  There might also be something in solve that is helpful https://dell.to/3DT86ot.

November 14th, 2022 02:00

Thanks for your respond, but my problem doesn't solve yet & still the issue does existing.
this text that is inserted is demonstrating https://ecs-host:9021 in object client browser error.
This XML file does not appear to have any style information associated with it. The document tree is shown below.

AccessDenied
Could not determine namespace from anonymous request. Please use a namespace BaseURL or include an x-emc-namespace header
ac1c240b:1842d13418c:d9d1:3


Moderator

 • 

8.6K Posts

November 14th, 2022 06:00

I think at this point the best option is to call phone support.

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