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April 28th, 2022 11:00

Discover Dell NON-IDRAC Windows Servers

I just installed openmanage enterprise and can not discover my Dell non-idrac Windows servers. I installed OpenSSH and it says that this protocol is not supported. What is the best way to discover these servers?

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3.8K Posts

May 11th, 2022 11:00

Hello mvftw,

 

That is great to see. 

You would need to search for OS support for the OpenSSH.

I was able to find a couple you may or may not need.

W2K16 Install OpenSSH https://dell.to/3ek6nvp

W2K12R2 Install OpenSSH https://dell.to/3unjnpB

 

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3.5K Posts

April 28th, 2022 20:00

Hello @mvftw,

 

What version of OME are you running on?

 

Here's the various methods of discovery: https://dell.to/37MuHpx.

 

What product category are you trying to discover?

 

25 Posts

April 29th, 2022 06:00

Hi Joey,

I have Dell servers, but the IDRAC is not configured (no lan cable connection). They are all Windows servers from 2008R2 - 2019. I have this chart and it says SSH, but that does not seem to work...

Moderator

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8.9K Posts

April 29th, 2022 07:00

Mvftw,

 

The video here will walk you though the in-band discovery process, and should help you get it configured correctly. 

Let me know how it goes.

 

 

25 Posts

April 29th, 2022 11:00

This the full message:

========== EEMI Code: CJOB4068 ==========
Message: Unable to discover the device because the protocol SSH used for discovering this target is not supported.
Recommended actions: Enter a valid and supported protocol, and then retry the operation

25 Posts

April 29th, 2022 11:00

I can get in the server using putty. Is that what you are asking?

25 Posts

April 29th, 2022 11:00

This the error I get. I have OpenSSH running. Can it the version of OpenSSH?

========= EEMI Code: CGEN1009 ==========
Message: Unable to perform the requested action because the device management endpoint authentication over SSH faile

1 Rookie

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120 Posts

April 29th, 2022 11:00

Are you able to SSH successfully to any of those servers via command prompt and with the same credentials you're using in OMEnt?

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3.5K Posts

May 5th, 2022 02:00

Hi,

 

What version of OMEnt are you using? 

25 Posts

May 5th, 2022 05:00

8.3.8

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3.5K Posts

May 9th, 2022 19:00

Hi @mvftw

 

I can't think of anything that causes the issue. It should work similar to the video configuration Chris shared. You mentioned version of OpenSSH, have you tried other versions or update it to a newer one? Have you tried other versions of OME? Perhaps, have you verified that port 22 is not blocked by the server's firewall and firewall switch?

25 Posts

May 11th, 2022 08:00

Port 22 works with Putty & SSH. I not tried anything else...This should not be this hard...

25 Posts

May 11th, 2022 09:00

I ran it on a 2019 server that has OpenSSh pre-installed and it still came back with '========== EEMI Code: CJOB4068 ==========
Message: Unable to discover the device because the protocol SSH used for discovering this target is not supported.
Recommended actions: Enter a valid and supported protocol, and then retry the operation.

If I put in a wrong account, it says that the account is wrong...so it does see the changed account.

25 Posts

May 11th, 2022 11:00

Finally made progress! It works on a 2019 server. So which version can I use on 2008 & 2012 servers. The version that I loaded is no good.

25 Posts

May 13th, 2022 09:00

It works with Server 2012+. Will not work with Server 2008. Maybe it needs a different version. Doesn't matter, 2008 is getting retired soon...Thx!

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