Unsolved
1 Message
0
71
DellOme Problem, device did not respond
Hello,
I have a problem with the DellOME and an esx server. The ESX server is not recognized correctly, see screenshot. Idrac Restart did not help. What could be the problem? Is this perhaps a known problem?
Hardware Information:
PowerEdge R7515, Dell Inc.
OS Version: 7.0 Update 3 Build-22348816 (A17)
BIOS-Version 2.13.3
iDRAC-Firmwareversion 7.00.60.00
DELL-Charles R
Moderator
Moderator
•
3.8K Posts
0
February 19th, 2024 15:29
Hello,
I haven't seen this but I can recommend a couple steps to try first:
Try updating to BIOS 2.14.1
https://dell.to/3wl4IkX
Drain the flea power and retry the discovery :
drain flea power (shut down, disconnect power cables and Network cables, hold in power button 20 seconds with cords removed). After flea power drain, system has to set for 3 minutes for DRAC to reset without any power plugged in, then plug in NIC and power but wait 2 minutes before power on to give DRAC time to initialize.
Check results
Run the build in diagnostics on the server:
Boot to F11 on Dell Splash screen, selecting Boot Manager -> System Utilities -> Launch Dell Diagnostics. Note any messages and continue testing.
If there is an issue with the R7515 and you are still under warranty, I could recommend contacting Support directly and an engineer can do a remote session with you.