This could be caused by a faulty graphics driver failing to wake from sleep.
Please move the LCD back & forth & check if there is any screen flickering, this will help us diagnose if there is an issue with the LVDS cable.
Open device manager – expand display adapter – right click on the video driver & click uninstall (do not delete driver) & restart the computer. This will refresh the driver, check if the issue persists after this.
Check the version of BIOS installed & connect an external monitor if available & check if the issue is seen on the external display.
Please click on the message tab – click new message & search for my Dell username (Dell-Sreejith R) & send a private message with the service tag, registered name & email address
Dell-SreejithR
4 Operator
4 Operator
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3.4K Posts
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January 17th, 2018 22:00
Thank you for your message.
This could be caused by a faulty graphics driver failing to wake from sleep.
Please move the LCD back & forth & check if there is any screen flickering, this will help us diagnose if there is an issue with the LVDS cable.
Open device manager – expand display adapter – right click on the video driver & click uninstall (do not delete driver) & restart the computer. This will refresh the driver, check if the issue persists after this.
Check the version of BIOS installed & connect an external monitor if available & check if the issue is seen on the external display.
Please click on the message tab – click new message & search for my Dell username (Dell-Sreejith R) & send a private message with the service tag, registered name & email address
KW1999
1 Message
0
January 31st, 2018 14:00
I am seeing this same issue was there a resolution .