Unsolved
This post is more than 5 years old
1 Rookie
•
82 Posts
0
655
Recover missing DPA data collection
Hi,
Our DPA service was down for a week, so there was no report generated at all during this period. Is there a way for us to recover this missing period? I tried to manually generate a report for a missing period and just showing blank. Any idea?
umichklewis
1.2K Posts
0
September 19th, 2016 13:00
If you haven't done so, open an SR with EMC. I had the same thing happen in April. Support got on a WebEx with me to run a backfill report for the missing days. From what I could tell, the data I normally expected was there.
One thing to note is that historic data collection (backfill) can be challenging when a large amount of data is being generated. In my case, we had to do a manual backfill for the first 2-3 days, then the second group of 2-3 days, until we finally collected all the data from the seven days I was lacking.
Let us know if that helps!
Karl
Aegh
1 Rookie
1 Rookie
•
82 Posts
0
September 19th, 2016 17:00
Thanks Karl. I will open an SR with EMC and see how it goes.