Poor Customer service

I ordered a desktop and it stopped working on day 38. They will not let me return it, customer service has promised call backs that never happen and the computer still isn’t fixed. This has been the worst customer service I have ever experienced.

Responses(2)

DC

DELL-Cares automated message

Community Manager

•

271 Posts

0

August 3rd, 2024 22:19

Hello! Thank you for reaching out to us. I’m your Dell Virtual Assistant for order-related queries. Unfortunately, our customer service is currently closed. We are available Monday through Friday. Please reach out to us on any of these days, and we’ll be glad to assist you. Thanks for being a loyal Dell Technologies customer.

ejn63

10 Elder

•

24.9K Posts

0

August 3rd, 2024 23:17

Call Technical Support, not customer service. The return window ends 30 days following the date of shipment.

View All

No Events found!

Customer Care

Poor Customer service