For stolen devices, you are advised to contact your local police authority and file a police report prior to calling Dell. Then, review this article for how you can declare a device as lost or stolen to Dell. This prevents any use of valid warranty or support until the Lost or Stolen Flag is removed and ownership is confirmed.
Ugh, I'm so sorry to hear your laptop was stolen! That’s such a frustrating experience, especially when it has all your personal files and work data. I hope you're able to track it down or at least recover your information. I had a similar situation a while ago, and I found it helpful to report it to the police and notify my bank, just in case. Also, if you had any backup services set up, now would be a good time to check them. Stay safe and good luck!
Chino de Oro
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8 Wizard
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November 28th, 2024 06:06
For stolen devices, you are advised to contact your local police authority and file a police report prior to calling Dell. Then, review this article for how you can declare a device as lost or stolen to Dell. This prevents any use of valid warranty or support until the Lost or Stolen Flag is removed and ownership is confirmed.
https://www.dell.com/support/kbdoc/en-us/000129627/how-to-report-a-dell-system-lost-or-stolen
Brightrs
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November 28th, 2024 19:36
Ugh, I'm so sorry to hear your laptop was stolen! That’s such a frustrating experience, especially when it has all your personal files and work data. I hope you're able to track it down or at least recover your information. I had a similar situation a while ago, and I found it helpful to report it to the police and notify my bank, just in case. Also, if you had any backup services set up, now would be a good time to check them. Stay safe and good luck!