Lost Dongle and mouse for km3322w combo

I lost my mouse and dongle for KM3322W. Now I only have the keyboard. Is their a way to use it ? I tried pairing it with another dell dongle I have but the keyboard do not have a slider to on-off.

The product is still in warranty.

Responses(2)

DC

DELL-Cares

Community Manager

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346 Posts

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August 18th, 2024 12:53

Hello! Thank you for reaching out to us. I’m your Dell Virtual Assistant for order-related queries. Unfortunately, our customer service is currently closed. We are available Monday through Friday. Please reach out to us on any of these days, and we’ll be glad to assist you. Thanks for being a loyal Dell Technologies customer.

ejn63

10 Elder

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25.3K Posts

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August 18th, 2024 13:31

These are usually hard paired with the receiver -- which isn't available separately. And even if it were, this is a $20 keyboard/mouse setup -- it'd cost that much to replace just the receiver. You'll need to replace the keyboard/mouse combo.

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Lost Dongle and mouse for km3322w combo