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Dell order cancelled with no reason
I ordered a Dell XPS 15 7390 at a sale price on 1st July. The order was paid by Paypal and went through no problem. Now, for no reason whatsoever the order was cancelled today 3rd July. Normally I would just place another order but the special price has now gone. I can't help but think they did this just to stop me getting the special sale price. I have emailed them to ask for the order to be reinstated and that I be charged the original price I paid instead of the new higher price. Pretty bad service so far but let's see if they sort it out.
DELL-Cares
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July 3rd, 2024 21:21
Thank you for contacting Dell. We have sent you a private message. Kindly check.
ejn63
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July 3rd, 2024 23:59
This is a discontinued model that likely ran out of stock after you ordered it.
The XPS 15 model has been replaced by the XPS 16 9640.