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CCC Certificate for China import duties
To whom it may concern,
We bought a Inspiron 15 with an Intel Cor i5 processor and need to export this to China. For this reason we need a the CCC certificate to proceed the import.
May I kindly ask you to provide us this certificate?
Many thanks in advance and kind regards,
Stephan
DELL-Cares
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June 17th, 2024 10:10
Hi,
Thank you for writing to Dell.
We are here to help you.
Please private message us the details we requested in a private message.
We will be happy to help.
Regards,
Pamyaphi
StephanHaab
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July 2nd, 2024 06:15
@DELL-Cares Hi, actually Dell does not care. Response time is super slow, I was not able to close the case within a week. So I left for one week holidays and not the private threat is closed. Anyway, the clerk just asked for confirmation of the confirmation. No willingness to support. The laptop was sent back from China by now and we have to find an alternative to deliver the laptop again. Sorry to say, this far below my expectation of customer service.
Never buy a Dell again!