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June 4th, 2013 06:00

DCNM 5.26a stand alone and call home

Hello,

We are currently running the stand alone server version of dcmn, and device manager. I had issues getting call home to work. Is it because I have the non licensed version? I searched on the support site and did not find any useful information pertaining to this.

Thanks in advance!

Admingirl

2 Intern

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20.4K Posts

June 4th, 2013 06:00

when you open DCNM and click on Fabrics ..does it say "Manage Continuously" ?

614 Posts

June 4th, 2013 06:00

We do have ESRS now.

614 Posts

June 4th, 2013 06:00

I clicked on both now and even though I can't manage both I see now they are managed continously.


614 Posts

June 4th, 2013 06:00

Thanks Dynamox!

Only one fabric has manage continuously, the other has unmanaged.

The message I get when I first open the FM stand alone is "Unlicensed DCFM can only manage one fabric at a time".

Admingirl

2 Intern

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20.4K Posts

June 4th, 2013 06:00

right, that's because your switches are not licensed for Fabric Manager ..it allows you to manage multiple fabrics at the same time plus collect a lot of performance statistics. But i am not sure that would impact your call-home ability. Do you have ESRS in your shop ?

2 Intern

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20.4K Posts

June 4th, 2013 07:00

server.callhome.smtphost =   ..configured with your ESRS server ip address ?

2 Intern

 • 

20.4K Posts

June 4th, 2013 07:00

on DCNM server, if you look inside of c:\program files\Cisco Systems\dcm\fm\conf\server.properties   ...there is a section that starts "#Allow EMC Call Home"  ..is it configured ?

614 Posts

June 4th, 2013 07:00

Yep, it's configured.

614 Posts

June 4th, 2013 08:00

I configured it with our smtp address, I will change it to our ESRS gateway server ip.

Thanks again Dynamox!

Admingirl

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