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Networker add CloudBoost failed
Hi all,
We installed the CloudBoost. And when I add CB to Networker, the error occurred "cannot retrieve the version of the CB Appliance". How to solve this problem?
geordiekorper
22 Posts
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January 5th, 2017 11:00
Have you tried the steps in the NetWorker manual for that error?
HePeng1
52 Posts
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January 5th, 2017 17:00
I didn't find that I can access CloudBoost with any user to executing the command. so how can I sovle this problem? And if the CloudBoost have no the nsrexecd process and the networker service didn't exist, how to sovle it?
Anonymous
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274.2K Posts
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January 18th, 2017 06:00
To run some diagnostic commands to check connectivity, you can SSH into the CloudBoost CLI as the user admin.
To run the ps -ef | grep nsr, you'll need to SSH into CB as the user maginatics.
To enable that maginatics user, you'll need to log in as the user admin.
Then run this command: ssh-access enable
Then, you can SSH as the user maginatics to run the needed commands.
Just be sure, when you are finished, to run ssh-access disable to turn off that maginatics password.