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August 4th, 2023 16:00

Error on upgrade AVE

Installation Progress
This page displays the installation progress and details. If issues occur, the program provides actions to take.
Server: XXX
Currently installing:  AvamarUpgrade1990 
Taking Checkpoint (142 of 158)
89%
 
Taking Checkpoint (142 of 158) Failed
 
 
Errors details:
Fri Aug 04 16:10:15 CST 2023 Flushing AVI database
Fri Aug 04 16:10:20 CST 2023 Taking a checkpoint. Please wait, this will take some time
Fri Aug 04 16:10:21 CST 2023 "[ -r /etc/profile ] && ./etc/profile; avmaint checkpoint --ava", exit status=1 (error)
Fri Aug 04 16:10:21 CST2023 ERROR: avmaint:checkpoint:server_exception(MSG_ERR_SCHEDULER_RUNNING)
Fri Aug 04 16:10:21 CST 2023 avmaint checkpoint failed with error code 1 and output:["ERROR: avmaint:checkpoint:
server_exception(MSG_ERR_SCHEDULER_RUNNING)\n"] Taking Checkpoint (142 of 158)
Fri Aug 04 16:10:21 CST 2023 Call Support Taking Checkpoint (142 of 158) Failed avamar-upgrade202304

Moderator

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181 Posts

August 8th, 2023 08:00

Hi Mario,

Sometimes this happens even when the Backup Scheduler is already stopped.

To workaround the upgrade symptom, the Backup scheduler should be manually started (dpnctl start sched) and stopped (dpnctl stop sched) before resuming the upgrade.

 

I hope this helps.

We welcome questions and contributions from all.

If you found this useful please give KUDOS to help others find the information also.

thanks

 

 

 

 

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