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October 31st, 2024 14:57

x16 R2, AWCC not detecting

I have the same problem with my Alienware x16 R2 laptop. If you have found a fix, can you please share? 

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October 31st, 2024 15:03

Dell needs to first verify the ownership and warranty status. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private Service Tag with them.


What versions of AWCC have you tested on this x16 R2? On the x16 R2 Drivers & Downloads page I see Alienware Command Center 6.x - Full Installer for Alienware/Dell G Series System 6.4.15.0. If that is not working, uninstall it. Right of 6.4.15.0, click "Older versions" to see =
6.3.7.0, A00 09 Jul 2024
6.2.7.0, A00 20 Mar 2024
6.1.11.0, A00 10 Jan 2024

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