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8 Posts

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June 23rd, 2024 04:51

x15 R1, seems to not be using Nvidia GPU

Hi. I recently noticed a downgrade on perfomance. TO be honest I cant say exactly when happened. I fly a fly sim called DCS. It used to run very nice and I noticed now a drop on perfomance. And what I noticed now is: when I press CTRL ALT DEL and see the sistem perfomance, I can see integrated GPU activity going and down, and the nvidia GPU activity it is always CERO. On contrast I can see the memory of the nvidia card being used, all of it.
I f I bring the nidia perfomance monitor, I can also see a cero activity on the nvidia GPU.
On novidia control panel I have already configured DCS to be run using the nvidia card, I double checked that.
Bios is up to date, nvidia drivers too.
Im running windows 11

Any ideas? Thanks in advance for the help

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25.3K Posts

June 23rd, 2024 20:50

What model system?

1 Rookie

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8 Posts

June 24th, 2024 17:12

@ejn63​ sorry for that. It is a Alienware x15 R1

Community Manager

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55.2K Posts

June 24th, 2024 21:09

I do not see your private email address in our system. Go here. Insert the private x15 R1 Service Tag. That will show you the purchased warranty end date and system specifications.

Let's start with the baseline questions:

Are you running on battery or on the AC power adapter?
Are you running on the laptop LCD or using external monitor?

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8 Posts

June 25th, 2024 02:23

@DELL-Chris M​ y warranty expired some time ago, what system specification you need so I can provide, the X15 R1 has not been modified but for the adittion of an extra ssd unit.

Im running on AC power, on the lapto LCD

Community Manager

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55.2K Posts

June 25th, 2024 14:10

My questions were to assist our users in troubleshooting. But read this thread.

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8 Posts

June 25th, 2024 17:22

@DELL-Chris M​ Ok, thanks. But the post date is 2022, drivers have not been fixed till today?

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