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August 29th, 2024 05:46

m15 R5, LCD light not working

Hello! My alienware laptops lcd lights stopped working. I switch the lcd and the flex/lcd cable out with a new one and it shows picture but the light does not work in the lcd. Right now using with hdmi and external display. 

I repair laptops and phones for living,  so any info can help ! Thanks

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August 29th, 2024 11:45

If the backlight isn't working, and you've replaced the screen and cables with OEM parts, it's the power to the backlight that's faulty - which means replacing the system board.

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