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m15 R4, dark vertical bar on monitor
Alienware m15 R4
I just noticed this today. Is this a likely hardware issue? I've done all the firmware updates and software updates. It's a bummer since this laptop has never even been in a lap, its sat on a desk mostly unused.
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August 20th, 2024 23:42
UPDATE:
So I decided to send in a warranty inquiry to Dell and they sent me a quote to reinstate an extended warranty. My warranty expired in Dec 2021 however Dell sent me the same $300 CAD quote they sent me back then that I didn't take at the time, and added a $45 reinstatement fee. So I got the warranty and sent it in for repairs. They replaced the entire main board at no extra cost. All the errors are gone, keyboard works. The monitor still stinks but I guess that's not covered. either way I am happy with Dell. I'd recommend others do the same plus I have a years more peace of mind with the warranty.
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June 15th, 2024 14:38
So in addition the hardware test reports a problem with the onboard graphics....
Man, This thing has sat mostly untouched on my desk since I bought it new. I noticed the onboard keyboard wasn't responding, read around the net that its a common, unfixable problem, then I noticed the screen issue, then I run the diagnostic and find this issue all in 1 day... What a lemon this thin has turned in to, a $3000 lemon..... What a disappointment.