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September 10th, 2024 14:08

Alienware 15 screen extremely dim

My laptop screen is extremely dim can barely make out anything. It was on for an extended time and went into sleep mode I believe. I restarted I. The morning now can barely see anything is there a fix for this? Tried hooking up an external monitor  but says no signal.  It was working perfectly fine before this happened…..it’s my school PC PLEASE HELP!!!  Alienware 15 model

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September 10th, 2024 14:54

The screen isn’t completely black can make out the screen. It looks as though the backlight is beyond extremely dim.

10 Elder

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24.6K Posts

September 10th, 2024 16:17

With the power adapter unplugged and the system off, hold the power button for 30 sec.

Then try powering up again.

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September 10th, 2024 16:36

Ok power adapter was unplugged. I shut down the system.  I held the power button for 30 sec released and it powered up……..no joy still super dim, have to hold a flashlight up to the screen to make things out.  Any other options?

10 Elder

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24.6K Posts

September 10th, 2024 16:37

It's either the backlight in the screen or the mainboard (which powers the backlight).  You may want to have a shop determine which, as either part will be expensive -- and you don't want to replace them by trial and error.

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