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November 15th, 2017 02:00

Unable to update Nvidia GTX 1070 drivers w/ GA

I recently purchased Battlefront II and was looking forward to playing my 10 hour trial. As I went to run it, I got a message that my drivers are out of date. I tried to use the GeForce Experience program to update as usual, and it wouldn't update, saying that the driver blocks all updates on the external graphics amplifier. I tried going through the drivers and downloads area for dell support, and it doesn't list my graphics card (GTX 1070). I have already updated the BIOS and the GA through the drivers and download section, but I am really hoping someone might know how I can get my 1070 drivers updated so I can play the games. Any help would be appreciated.

Thank you.

43 Posts

November 16th, 2017 20:00

Hi Bandio and DELL-Chris M,

New 388.31 drivers were just released for Battlefront II (Game Ready Drivers), and these installed!  This are the first versions I have been able to install since 385.41.  Note, the new ones are 388.31 with a release date of 15 Nov 2017.  The earlier 388.13 release will NOT work.  Good luck!

Rich S.

Community Manager

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54.3K Posts

November 16th, 2017 06:00

For our users to assist, they need more data. To what specific Dell Alienware computer is the AGA (Alienware Graphics Amplifier) attached?

6 Posts

November 16th, 2017 08:00

I have an Alienware 17 R3 with a GTX1070 in the AGA. 

1 Message

November 17th, 2017 05:00

I have the same problem with AGA-GTX 1080 & Alienware 17 R3, i cant install the drivers with the AGA plugged in. Even though i install the drivers w/o the AGA plugged in, it doesnt recognize them when i replug it. 

6 Posts

November 17th, 2017 06:00

Thank you so very much for this information. I was able to go through the GeForce Experience application and download the 388.31 drivers and get Battlefront II to launch. 

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