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Install Alienware TactX Mouse software on Area 51 ALX
I read the post not to install software from the cd as it may do damage. I am using a Logitech G15 & the TactX mouse. Surprisingly the TactX keyboard software installed. When I try to install the AlienwareTactXMouseCI.exe I get a message saying I all ready have a newer version of the software installed. Then the installation is cancled. Cannot finish the install. The mouse is visible in Alien FX & I can change the color of the lights in the mouse no problem. Just cannot bring up or find the software to reassign the keystrokes to the buttons The mouse shows up in the devices and printers as the Alienware TactX Mouse. But its property's state it is an HID compliant mouse with a Microsoft driver. I tried to update the driver But it states I have the best driver installed. Again software program will not install. Very frustrating. Looking for a fix or work around to get the software installed. Any help is much appreciated Thanks.
Alienware-Naomi
1.8K Posts
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April 15th, 2014 15:00
Hi!
Try installing this version of the driver. You can do a clean installation by removing the TactX Keyboard driver first before installing this version that has both the keyboard and mouse software. If it doesn't work, you can also check with the Resource DVD or application discs we sent with the computer.
Let me know how it goes!
Mr Hope
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April 15th, 2014 19:00
DELL-Chris M
Community Manager
Community Manager
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April 16th, 2014 08:00
What version of the Alienware Command Center is installed? The latest validated version for the Area 51 was 2.8.11.0 A03-00.
Mr Hope
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April 16th, 2014 10:00
DELL-Chris M
Community Manager
Community Manager
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55K Posts
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April 16th, 2014 13:00
http://www.dell.com/support/drivers/us/en/19/driverdetails?driverid=442CY
* Under "Fixes & Enhancements", it states -
- Added support for Area 51/Area 51-ALX, Aurora, Aurora-R2, Aurora-R3, Aurora-ALX
- Added dependency on .NET Framework 3.5 so AWCC install only if the core .NET 3.5 Framework is already installed
Mr Hope
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April 16th, 2014 15:00
Alienware-Naomi
1.8K Posts
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April 21st, 2014 13:00
Try this:
Tesla1856
8 Wizard
8 Wizard
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17K Posts
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April 21st, 2014 15:00
Best not to use "auto update" feature.
For Area-51 on Win7-64 ... clean install AWCC v2.8.9.0 (last supported for this machine on this OS) or maybe v2.8.11.0 (not sure ... but it is v2.8.x so it might work also).
Just wanted to provide extra info ... back to Naomi now.
Mr Hope
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April 21st, 2014 15:00