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1 Rookie

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June 8th, 2024 16:21

UP3216Q, replacement of broken USB-B upstream socket?

I have a Dell UP3216Q monitor with a broken USB 3.0 B upstream port. The port is physically broken, cf. attached photo. Is there any DIY method to replace the socket? The monitor works normally as it is, but it would be nice to calibrate it and update the firmware.
Thanks in advance for your advice. :)

10 Elder

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24K Posts

June 8th, 2024 17:29

The port won't have a part number - no manufacturer repairs monitors.  When they fail, they're replaced.  And board-level schematics won't be available.

You may want to talk to a shop that does board level work -- they may be able to source a part from the inevitable inventory of dead boards they stockpile from other components that cannot be repaired for other reasons.

10 Elder

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24K Posts

June 8th, 2024 16:58

It won't be a do it yourself repair -- and even a professional will likely find it impossible to locate the port (part) other than by harvesting it from a dead monitor purchased separately.

1 Rookie

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3 Posts

June 8th, 2024 17:23

Thanks a lot for answering! :)

Would it be possible to get the part number from Dell and identify the socket type from there? Companies like Mouser.com does sell a lot of variants eventually.

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June 8th, 2024 17:37

Thanks a lot for clarifying this and for useful information. :)

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