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March 3rd, 2021 17:00

Possible to see what PSU wattage you have on R10 or R11?

I was looking to get a Alienware Aurora R10 or R11 but had a question about the PSU:

Is it possible to actually see the wattage / label physically on the tower? The reason I ask is because when I've looked up videos of these machines, it seems like even when you slide the side panel off and look at the swingarm holding the PSU unit, you can't make out the watts / sticker because it's blocked. Am I wrong, or is there no way to tell other then to unscrew the entire thing and take it out?

I know you customize the Aurora when you purchase it (so you can select the 1000w PSU), but for me it would be nice to double check that's what I got when I receive it, after spending so much on these. Maybe there is a way to look up wattage on the programs once you get it? I wasn't sure. 

Thank you!

7 Technologist

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6.1K Posts

March 3rd, 2021 22:00

Hi @Sticks404  the Alienware Aurora R11 should always be checked when it arrives, so that any order shortfall is identified and reported for correction. Dell OEM installs the 550W or 1000W PSU and this clarification is not provided on the power-in panel (see image). When the swing arm is moved, the Dell label on the PSU base is hidden (see video). If you know what you are looking at, the higher the wattage, the longer the PSU length (see image). If similar to my Corsair HX PSU, the USB Link digital port provides on-screen information, using its utility application. 

Aurora R11 PSU power-in socket.jpg Aurora R11 PSU rear connections.jpg

8 Posts

March 3rd, 2021 18:00

Thank you Matty for the response!

Sorry if it's a weird question (I wasn't even sure if that's what most people do when they purchase a R10 or R11, is double check their PSU). The computer I'm using now is almost 10 years old but I can clearly see the PSU inside, I guess I was just surprised that the swingarm design doesn't let you view it that easily. 

So I would just log into the support page, and there should be something called "service tag" under the desktop I purchased? (Sorry I'm still learning). And then when I find that, it should state what they put in the machine for sure?

Thanks!

5 Practitioner

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1.5K Posts

March 3rd, 2021 18:00

Without physically removing it to check you could use your Service Tag on the Support page and check the system configuration. It should be listed but I don't have an R10 or R11 myself. 

5 Practitioner

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1.5K Posts

March 3rd, 2021 18:00

Yep. As soon as you hit that Support tab at the top of this page it will give you a box to type in your service tag. You can then check the original system configuration for that exact desktop/laptop as well as check you Drivers and Downloads for your setup. 

 

EDIT: You actually posted this in the Laptop forum so Dell will probably move it to the Desktop section. Someone there may possibly have additional info for you or a better way of finding a solution for you.

7 Technologist

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6.1K Posts

March 4th, 2021 00:00

Hi @Sticks404  have searched but failed to find OEM Alienware Aurora R11 Power Supply with an image of its connector panel. So I am just posting an image of my Corsair HXi PSU, with the LINK Digital feature. I would expect the OEM Dell PSU to have similar diagnostic information output. 

Corsair HXi PSU Link Digital.jpg

8 Posts

March 4th, 2021 08:00

Thank you matty for the info! Sorry I posted in the wrong forum, it looks like they moved it (I think, it says Alienware Desktop now). Great advice! Is the service tag just located on the Aurora towers somewhere?

8 Posts

March 4th, 2021 09:00

Thank you Crimsom for all that info! That's interesting, I'll definitely look into it when I get mine. I ordered the 1000w on the R11 so I was just hoping there was an easy way to tell, other then taking apart everything which I didn't want to do / void any warranty. I'll take your advice too!

 

So the images you provided, you are saying that with the 1000w one that I am getting, it should technically be longer then what the Dell 550w PSU's are? Also the last image you posted for the back of your Corsair PSU, you are saying that when mine gets here the back ports should be kind of similar? Thank you for clarification! 

6 Professor

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5.3K Posts

March 4th, 2021 11:00

"I ordered the 1000w on the R11 so I was just hoping there was an easy way to tell"

The 550W psu is not modular.

The 1000w psu is modular.

Also, there are only 4 screws holding in the PSU on the back of the case, 2 on the swing arm flap.  60 seconds to pop it out and read the wattage label.

6 Professor

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5.3K Posts

March 4th, 2021 11:00

"I would expect the OEM Dell PSU to have similar diagnostic information output."

Also, there's no corsair link digital feature or fan test feature on either of the OEM psu options, regardless if you get the Delta or Huntkey model. 

7 Technologist

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6.1K Posts

March 4th, 2021 12:00

Hi @Sticks404  Dell expects its users to look inside their Desktops, and this does not void the Dell warranty. So remove the transit screw from the release handle at the rear to release the side panel, and have a good look around. I take photographs for my reference datum, which comes in handy for before and after upgrading (faster RAM) or installing new parts (ultrafast solid-state drives). When I removed my Alienware laptop's rear panel, three loose screws fell out. It is surprising what can be found in a sealed new system. There are also additional cables stored in the unit, ready for expansion, so you don't have to buy more cables. 

The 550W and 1000W Power Supply Units have different lengths (see image). 

Modern Power Supply Units do not have a bundle of cables at the rear. They have discrete sockets and plug-in cables, click on and expand the "Aurora R11 PSU rear connections" image in the earlier post, to see the side on view cable connectors. The Corsair HXi PSU image shows similar sockets, with additional on-board diagnostics. Having paid a premium price for the Alienware Aurora R11, it should not have a standard PSU. 

Dell OEM Power Supply options for Alienware Aurora R11.jpg

8 Posts

March 4th, 2021 13:00

Thank you for the in-depth info again and photograph! I see what you mean, that makes sense, I think. I referenced both your older photos and the new ones you mentioned but I guess I'm just a little confused. So the 1000w PSU should still have cables in the back of it connected, but they are more "plugin sockets" instead of just wires that you can't actually unplug, and are wired right into the PSU unit? Sorry if it's a silly question. 

The other thing I noticed in the recent photograph comparison you posted is the vent side of the PSU (with the little steel holes) has a different shape then the other. Is that a easy indicator too of what you have besides length?

8 Posts

March 4th, 2021 13:00

Yeah I figured, (I saw the screws in the video). I just wasn't sure what to mess with if I wanted to open that compartment up. In the Alienware Support videos on Youtube and a few others, it shows this longer processes of unplugging everything, and removing other stuff to get at it. I didn't know if the act of even unscrewing the swingarm side would be dangerous without unplugging all other components first.

Sorry but what does modular mean in this context? I'm still learning about desktops so I just wasn't sure what you meant by it. 

Thanks!

9 Legend

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47K Posts

March 4th, 2021 14:00

The modular cables are a set that only works with DELL unit.

@DELL-Chris M  would have more information about the cable sets and the power supply

PPID's

Specific 3rd party power supplies work fine but lack a specific cable for the optical drive.

https://www.amazon.com/CRJ-15-Pin-Slimline-Sleeved-Adapter/dp/B07FK5G2TF

EVGA 700BR works. The reason to buy this retail is that they are often counterfeited.

https://www.bestbuy.com/site/evga-br-series-700w-atx12v-eps12v-80-plus-power-supply-dc-dc-technology-black/6346160.p?skuId=6346160

 

 

7 Technologist

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6.1K Posts

March 4th, 2021 14:00

What is A Modular Power Supply? Modular vs Non-Modular PSUs. 

7 Technologist

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6.1K Posts

March 4th, 2021 14:00

Hi @Sticks404   both of these modern PSUs have identical sockets. All of the cables unplug from the rear panel, there is no permanent cable sticking out of the PSU. The gaming reasoning behind this change is, a) only use a cable of the correct length, and b) the air circulation is improved when the unused cables are not installed. 

If you played the earlier video of a real system, side panel is removed to reveal its 1000W PSU which has a square in its large grill. This is the quick and excellent visual confirmation that the system has the OEM Dell 1000W PSU. 

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