AW3418DW, stopped working

So I have a Dell AW3418DW monitor and for some reason, it doesn't want to turn on now. I've tried checking if it was a cable issue or a power issue, but nothing it just won't turn on. Could there be a possible reason why it just stopped working?

Responses(2)

DELL-Chris M

Community Manager

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55.6K Posts

0

June 11th, 2019 12:00

Unknown as yet to the actual culprit.

* Disconnect every cable from the AW3418DW, including the power cable
* Press and hold in the power button for 8 seconds
* Reconnect only the power cable
* Press and release the power button. If functioning, a dialog box should appear on-screen (against a black background). Meaning the AW3418DW cannot sense a video signal and is working correctly. While in self-test mode, the power LED blinks white
* At this point, attempt to run the AW3418DW stand alone Built-in diagnostics (page 62)

A

Arberon

1 Message

0

February 14th, 2020 16:00

Great advice Thanks!

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AW3418DW, stopped working